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PRIVACY STATEMENT
Propel Hosting Inc. Privacy Statement
Propel Hosting Inc. is committed to respecting and protecting the
privacy of visitors to our web sites as well as the privacy of our
actual customers.
For visitors, we've structured our web sites so that, in general,
you can visit us on the web without identifying yourself or
revealing any personal information.
For customers, once you choose to provide us personally identifiable
information (any information by which you can be identified), you
can be assured that it will only be used to support your customer
relationship with Propel Hosting Inc..
Visitors to Our Web Site
What information do we collect?
When you visit our web site, our web server collects basic user
information about you that includes your ISP's domain, the time you
accessed our web site, and the pages from within our web site that
you visit.
We may at times also use cookies, which are small pieces of
information that a web site can store in a designated file on your
computer. Cookies allow a web application to respond to you as an
individual. By gathering and remembering information about your
preferences, the web application can tailor its operation to your
needs, likes, and dislikes.
Our web server does not collect your e-mail address or aggregate
information on what other pages on the Web you have accessed or
visited.
How do we use this information?
The basic user information collected is used to help us analyze web
traffic and to improve the content of our web site. Cookies may be
used to facilitate your customer interaction with us. For example,
we may use a cookie on the landing page of products sold online
which record the customer information that is required on the order
form, and then forward this information to our internal sales
tracking database.
We may from time to time disclose to third parties
aggregate information on our web site's traffic profile. For
example, Internet advertising companies may require this data to
help us better target our advertisements on our web site(s) and/or
other web sites.
Note that our site provides links to products and services offered
by other companies; the company's web site that you link to will be
able to determine that you linked from our web site.
Propel Hosting Inc. Customers
What information do we collect?
When you sign up for Propel Hosting Inc.'s services, you provide us
with both contact and payment information. Contact information
typically includes your name, address, and phone number. Payment
information typically includes your credit card number.
While you are a Propel Hosting Inc. customer, we manage information
with regard to your account status, choice of services, and customer
logs. In addition, we may store customers' electronic mail and other
communications as a necessary incident to the transmission and
delivery of those communications.
How do we use this information?
We use the contact information you provide us to establish our
service for you. We use payment information for payment processing
purposes only. We create and maintain other information such as
customer account status, choice of services, and customer logs in
the normal course of providing service.
Propel Hosting Inc. may share customer information with selected
partners/third parties, for example, to provide you with information
about products which might be of interest to you or to enable you to
take advantage of special partner programs. Propel Hosting Inc. may
also use customer information to provide customers with system
information or information about new or upgraded products.
We will not otherwise disclose customer personal and account
information unless we have reason to believe that disclosing such
information is necessary to
identify, make contact with, or bring legal action against someone
who may be causing harm or interfering with the rights or property
of Propel Hosting Inc., our customers, or others, or where Propel
Hosting Inc. has a good faith belief that the law requires such
disclosure.
Propel Hosting Inc. also will not, except for reasons stated below,
disclose to third parties the contents of any electronic mail or
other electronic communications that Propel Hosting Inc. stores or
transmits for its customers. The circumstances under which Propel
Hosting Inc. will disclose such electronic customer communications
are when:
- It is necessary in
order to provide service to the customer;
- It is necessary to
protect the legitimate interests of Propel Hosting Inc. and its
customers;
- It is required to
cooperate with interception orders, warrants, or other legal
process that Propel Hosting Inc. determines in its sole discretion
to be valid and enforceable; and
- It is necessary to
provide to a law enforcement agency when the contents are
inadvertently obtained by Propel Hosting Inc. and appear to
pertain to the commission of a crime.
Propel Hosting Inc. disclaims any intention to censor, edit, or
engage in ongoing review or surveillance of communications stored on
or transmitted through its facilities by customers or others. Propel
Hosting Inc. will, however, review, delete, or block access to
communications that may harm Propel Hosting Inc., its customers or
third parties. The grounds on which Propel Hosting Inc. may take
such action include, but are not limited to, actual or potential
violations of Propel Hosting Inc.'s Terms of Use.
Customers may opt out of receiving newsletters and/or notices of new
or upgraded products from Propel Hosting Inc. by sending a request
to
privacy@propelhosting.com. In this request, customers must
identify their domain name and contact information.
Please note, however, that Propel Hosting Inc. reserves the right to
send bulletins and other important information regarding our
services at our discretion. |
