About

Our Commitment:

We are committed to our clients and their hosting needs. The satisfaction of our clients is our #1 Priority. Clients can rely upon our highly trained and experienced professionals to answer all their technical support and sales questions 24 hours a day, 365 days a year. We are also committed to giving our clients the best hosting solution to fit their needs. With a variety of shared hosting, dedicated and reseller plans available with a choice of Windows or Unix on our dual-platform system, you can be assured that whether you are a business with one or hundreds of employees that we have the right hosting solution for you.

Reliability:

Industry analysis reveals that 70% of downtime of over 10 hours with any ISP is caused by telephone circuit failure. With PropelHosting, circuit failure is virtually eliminated as we are with Level(3) and Qwest.

PropelHosting's providers also have peering connections with other major Tier 1 providers that allow traffic to be switched to alternate backbones should the need arise.

PropelHosting recognizes that downtime is not an option for your servers. That's why we invest heavily in hardware and facilities that ensure that your clients are up and running on the web 24 hours a day, seven days a week.

PropelHosting's Network Operations Center (NOC) features raised flooring. This enables a constant flow of conditioned air and helps to maintain uniform room temperature at all times. In addition, raised flooring reduces static and ensures a professional, computer-grade environment for your servers.

Finally, the NOC is located in a secure, monitored, class A building with a minimum number of approved personnel allowed access to highly sensitive areas and equipment. A detailed record of employee and visitor entry is maintained at all times.

The Team:

Our Team is composed of many of the best and brightest people with only two primary focuses: Customer Service and Support. We have top rated general support staff as well as advanced system administrators and programmers to assist with your more complex issues. If there is a problem, we will fix it - if you don't understand something, we will explain it - we are proud of our service and our skills. In fact, we guarantee your satisfaction.

Background | Reliability | The Team